Devant is a homegrown TV brand in the Philippines that is known for its affordable and high-quality TVs. Their TVs offer a wide range of features ranging from Full HD and 4K Ultra HD resolutions, quantum dot technology for vivid and realistic colors, and even edge-to-edge glass display.
However, even with all these sophistications, there are still some flaws here and there as it’s susceptible to the most common smart TV problems.
If you own a Devant Smart TV, don’t worry. In this article, we will be highlighting some likely Devant smart TV problems and their corresponding fixes or troubleshooting procedures.
Devant Smart TV: Possible Problems & How to Fix
There are some possible problems that can occur with Devant TVs just like any other brands. The good thing is that if it’s not a hardware-related issue, you can easily have it resolved. Here are some of the most common Devant TV problems.
-
Power Problems
Power problems on a Devant smart TV can range from turning off randomly, restarting itself, or not turning on at all. Assuming your power supply is able to steadily power up other electronics in the home, your next area to check is if the power saving feature is on; if it is, you’ll want to put it off. You can access Devant TV’s power-saving feature by navigating through Menu >> Settings >> Eco Mode >> then turn it off.
-
Picture Problems
This can range from a variety of issues like subtle brightness, backlight and contrast problems, blue tint, colors having excessive hues, screen flickering, wash-out colors, or even horizontal lines on the screen.
To fix this, you’ll want to adjust the picture settings of the TV by navigating through Menu >> Settings >> Picture. You’ll see a variety of picture settings such as brightness, contrast, sharpness, color temperature, and backlight. Alternatively, you can select a predefined picture mode like standard, movie, and vivid.
-
Sound Problems (No Audio)
Although not entirely common as Devant TVs are often well constructed, and if at initial setup your audio gets to work, you shouldn’t have much of an issue, it’s still a problem regardless. Sound issues on a TV are often caused by faulty input cables, or simply the TV’s volume turned down or set to mute.
Your first step is to make sure that the TV isn’t on mute by pressing the Volume Up button. Then if you’ve been using an HDMI cable, you may want to check if the sound issue is still seen while using an Optical cable or stream directly.
Also, if you hear muffled/distorted sounds, you may want to change the sound mode and see if it gets any better. To do this, on your remote, navigate through Menu >> Settings >> Sound. Here, you’ll see a variety of sound settings like volume, treble, bass, balance, and sound mode. Browse through the different settings till you’re satisfied with the output.
-
TV Not Connecting to Wi-Fi
When you start to have a problem like this with your TV, the main issue is often related to your Wi-Fi router, however, you also want to know how to troubleshoot your TV to check all boxes.
Your first step will be to power cycle both devices (TV & router), by unplugging them from the power sockets for about 5 minutes, before restarting with the router first. This method is often effective if you’ve been successful in connecting the TV to your Wi-Fi on previous occasions.
However, if you’re just now trying to connect your Devant TV to Wi-Fi, here’s a comprehensive guide to follow.
- Press the Menu button on your remote control.
- Select Settings from the menu.
- Select Network from the list of settings.
- Select Wi-Fi from the list of network options.
- Select your Wi-Fi network from the list of available networks.
- Enter your Wi-Fi password and press the Enter button.
- Your Devant TV will now connect to your Wi-Fi network.
General Troubleshooting Measure for a Smart TVs
If your Devant smart TV happens to be experiencing any issue that’s not listed above, this simple troubleshooting guide is the line in the sand before you can resort to contacting customer support, or a professional TV technician.
-
Factory Reset the TV
There are two ways through which you can perform a factory reset on a Devant TV; with the remote, and with the buttons on the TV.
-
How to Perform Factory Reset of a Devant TV with Remote
- Press the Menu button on the remote control.
- Select Settings from the menu.
- Select System from the list of settings.
- Select Reset from the list of system settings.
- Select Factory Data Reset from the list of reset options.
- Select Erase Everything and press the Enter button to confirm the factory reset.
- The TV will now reset to its factory default settings.
-
How to Factory Reset a Devant TV without Remote
- Turn off your TV.
- Press and hold the Volume Down and Input buttons on the side of the TV.
- While holding the buttons, turn on the TV.
- Continue to hold the buttons until the TV displays a factory reset menu.
- Use the arrow buttons on the remote control to select Yes and press the Enter button to confirm the factory reset.
- The TV will now reset to its factory default settings.
Using any of these methods will erase all of your personal settings and data from the TV; making more or less a new device. If you don’t have any hardware issues, this should do the trick.