If you’re using an LG smart TV, the last position you want to be in is one that sees you having an issue with your internet connection, especially if you primarily use the TV with YouTube or Netflix. While fixing this issue isn’t necessarily a hard task, it can still be quite challenging for people who didn’t connect their TV to the internet themselves.
In this article, we will be going through a step-by-step guide on how to troubleshoot LG smart TV ethernet problems. Whether, you’re having issues connecting your TV to the internet for the first time, or you were successfully connecting it earlier but it just stopped working for no reason, you’ll want to continue reading this article.
LG Smart TV Ethernet Problem: Possible Causes & How to Fix
Provided your ethernet hardware and ISP is working properly, there’s very little that could go wrong when trying to use the internet on your TV. Similarly, the troubleshooting methods to employ when anything goes wrong are fairly simple as well.
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Expired Internet Bundle or Low Bandwidth
Before blaming the TV, you first want to confirm that your internet service is still active. Many times, the reason why your LG smart TV will be having ethernet problems is because your internet plan is expired, or your internet plan is simply not enough for the bandwidth that the content you’re trying to watch is demanding.
The first thing you want to do is check with your internet service provider to see if you still have a valid internet bundle, you want to confirm that your bundle is tied to a good bandwidth or at least try reducing the quality of the video you want to watch.
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TV Not Having Enough Time Sync with Router
When you have the quick start+ feature activated on your LG smart TV, it can sometimes prevent ethernet connectivity when you’re booting both at the same time. Ideally, your Wi-Fi router should be booted and allowed to run for a couple of seconds before turning on your TV.
To solve this, you’ll want to disable the Quick Start+. You can do this by navigating through Settings >> All Settings >> Devices >> TV Management >> Quick Start+ >> then set to Off. If your LG TV model doesn’t have this feature, then it’s not the cause of your problem. Meanwhile, you always want your router to be booted and running before your TV.
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Defective Ethernet Cable
There are times when due to wear out, especially if you’ve been using a low-quality ethernet cable, you won’t be able to use the internet feature on your TV because the cable just fails to pass signals properly.
The best way to confirm this is to try using the same ethernet cable on your PC or on another internet-supported device and see if it works. In most cases, you’ll find that it’s completely defective, and in others discover that it only works when you tilt it in a specific manner.
The only way to solve this is to simply get a new cable. Meanwhile, before you do that, you can also check if your TV has Wi-Fi functionality to be streaming with that for the main time.
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Software Bug in Either TV or Ethernet Router
There are common scenarios especially just after a cold boot where your ethernet cable just fails to recognize the connection with your TV. There are also instances where if your TV doesn’t turn on properly, its complete internet features won’t be integrated.
In any of these situations, the best way to solve it is by power cycling the device. To do this, simply unplug both devices from the wall sockets, wait for about 5 minutes, then plug them back in. On the second power on, make sure the ethernet router turns on first because you want it to completely initialize before turning on the TV.
If that doesn’t automatically solve the issue, your next step is to perform a factory reset. For this, you’ll want to rest your TV first, then check if it works before considering a reset on your router.
To reset an LG smart TV, all you need do is on your remote, navigate through Home >> Settings >> General >> Reset to Initial Settings. You’ll have to contact the manufacturer’s guide of your router to know how to have it reset.
How to Connect an LG Smart TV to the Internet Using an Ethernet Cable
If it’s your first time attempting to use the internet on your TV, or you just had it reset, you’ll need to establish the connection over again. Below is a step-by-step guide on how to connect your LG smart TV to the internet using an ethernet cable.
- Turn on your ethernet router first, then your TV.
- Connect one end of your ethernet cable to your router, and the other to your TV’s ethernet port.
- On your TV remote, navigate through Settings >> Network >> Wired Connection (Ethernet)
- Click on it, to allow you’re TV to connect to the router.
- You may have to repeat steps 3 and 4 whenever you’re having issues with your connection in the future.