It’s without argument that LG smart TVs are one of the best out there. Whether you’re making a list of top high-end smart TVs, or low-budget smart TVs, LG has got a model that cuts. While it’s normal to expect perfection with its popularity, it’s not always the case. There have been multiple cases where users have complained about their TVs having picture problems.
If you happen to be among such affected users, don’t worry we’ve got you. In this article, we will be giving step-by-step guides on how to fix an LG TV being faced with picture problems. Now before we get to that, it’ll be worth talking about some possible causes so you avoid them going forward.
LG Smart TV Picture Problems: Possible Causes
LG smart TVs are usually durable, as such, if you happen to be having picture problems you most likely have been doing something wrong, or your TV set has developed a serious fault, especially if you’ve been using it for a long time.
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Bad HDMI Cable/Port
In most cases, especially if you’ve been using your device for a while, this would be your problem. It usually occurs when you have bad cable management coupled with a low-quality cable that gets to develop faults over time. You can easily solve this issue by replacing the HDMI cable with a new one.
While that’s the case, your device can also experience the same fault signatures when the HDMI port connecting the TV to a TV Box/decoder is bad. You can often experience it when the cables are moved slightly. If this is your problem, you may need to take it to a certified LG technician to have a look.
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Power Supply
While this may come as a surprise to some, it’s a real thing; no sufficient power supply can lead to your TV having multiple issues. Power issues can often result in issues like image retention when traces of an image are burned to a screen for an extended period, inconsistent coloring, and even false contouring or posterization.
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Outdated Firmware
Often related to posterization and HDMI cable compatibility; LG has consistently looked for ways to update their TV’s firmware such that it doesn’t experience the issue. If you happen to haven’t updated your firmware yet, it could be the reason why you’re still having picture problems.
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Wrong Picture Settings
It’s so often the case with new users, they make some custom settings which in some scenarios is perfect but isn’t always effective in others. In this case, you’ll need to do a complete reset or readjust the TV picture settings to suit the current environment.
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Hardware Problems
Sometimes, it’s possible that your problem is caused by an issue from the factory. It’s usually the case with some devices, such that even though you do the right setup, the picture problem still arises. You’ll need to get a replacement if you bought from a vendor that offers a warranty.
LG Smart TV Picture Problems: How to Fix
Luckily, a lot of the causes of picture problems on LG smart TVs can be fixed by simple troubleshooting methods. At the same time, if your case requires more advanced techniques, you’ll be better off activating your warranty package or at least, sending it to a certified LG TV technician.
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Power Cycle the TV
In most cases where your picture problem was caused by a power supply or wrong picture settings, the easiest solution is to power cycle the device. This method can also help in solving image burning and false contouring issues.
All you need do is plug out the power cable from your socket, wait for about 5 minutes, and plug it back in. If your case isn’t too complicated, your system should return to normal when it boots up.
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Turn Off Energy Saving Feature
This is often the solution to employ when your TV has an image-burning problem is caused by power-saving features. You’ll want to turn off the power-saving feature if your picture problems are being caused by power issues. To do this, on your remote, navigate through Settings >> Picture >> Energy Savings >> Set to Off.
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Factory Reset Smart TV
If your case has to do with a wrong setting that a simple power cycling exercise can’t remove, your next option will be a proper factory reset. There are two ways to reset an LG smart TV; with a remote if you know and have a password set and with the buttons on the TV. We’ve outlined a step-by-step guide to do both below.
How to Factory Reset your LG Smart TV with a Remote
- Press the Settings button on your remote.
- Select All Settings.
- Select General.
- Select Reset to Initial Settings.
- Enter your TV password if prompted.
- Select OK to confirm.
How to Factory Reset your LG Smart TV with TV Buttons
- Turn off the TV.
- Press and hold the Volume Down button on the side of the TV.
- While holding the Volume Down button, plug the TV back in.
- Continue holding the Volume Down button until the Factory Reset screen appears.
- Use the Channel Up and Channel Down buttons to select Yes.
- Press the Power button to confirm.